About Us
Our Operations
sernick
Privacy Policy (ZA)
This privacy statement was last updated on June 28, 2021 and applies to citizens and legal permanent residents of South Africa.
In this privacy statement, we explain what we do with the data we obtain about you via https://www.sernick.co.za. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- Marital status
- An email address
- Financial information such as bank account number or credit card number
- Date of birth
- Sex
- IP Address
- Geolocation data
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- A telephone number
Retention period
We retain this data until the service is terminated.
1.2 Newsletters
1.2 Newsletters
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
Retention period
We retain this data until the service is terminated.
1.3 To support services or products that a customer wants to buy or has purchased
1.3 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- Financial information such as bank account number or credit card number
Retention period
We retain this data until the service is terminated.
1.4 Compiling and analyzing statistics for website improvement.
1.4 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- Sex
- IP Address
- Geolocation data
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
Retention period
We retain this data until the service is terminated.
1.5 Deliveries
1.5 Deliveries
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
Retention period
We retain this data until the service is terminated.
2. What if you don't provide us with your personal information?
If you don't provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.
3. Sharing with other parties
We only share or disclose this data to operators for the following purposes:
Operators
Name: Creators Digital Agency
Country: South Africa
Purpose: Website Maintenance
4. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.5. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data processing agreement with Google.Google may not use the data for any other Google services.6. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.7. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.8. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.9. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
10. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Regulator South Africa:P.O Box 31533,
Braamfontein,
Johannesburg,
2017
Complaints email:complaints.IR@justice.gov.za
11. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
12. Contact details
Sernick Group
Liebenbergstroom Farm, Edenville, 9535
South Africa
Website: https://www.sernick.co.za
Email: info@sernick.co.za
Phone number: +27 056 110 0031
We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Diederik Erasmus, Financial Director
22 11th Way, Kroonstad Rural, Kroonstad, 9500
Annex
iThemes Security
What personal data we collect and why we collect it
Cookies
Suggested text: Some forms on this site require the use of Google's reCAPTCHA service before they can be submitted. If you consent to use Google's reCAPTCHA service, a cookie is created that stores your consent. This cookie deletes itself after thirty days.Security Logs
Suggested text: The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.Who we share your data with
Suggested text: A QR code image is generated for users that set up two-factor authentication for this site. This image is generated using an iThemes hosted API. As part of generating this image, your username is sent to the API. This data is not logged. For privacy policy details, please see the iThemes Privacy Policy. When using the Remember Device for Two-Factor, a cookie (itsec_remember_2fa) will be set with a secure token that expires in 30 days. Suggested text: Some forms on this site require the use of Google's reCAPTCHA service before they can be submitted. Use of the reCAPTCHA service is subject to the Google Privacy Policy and Terms of Use.When running Security Check, ithemes.com will be contacted as part of a process to determine if the site supports TLS/SSL requests. No personal data is sent to ithemes.com as part of this process. Requests to ithemes.com include the site's URL. For ithemes.com privacy policy details, please see the iThemes Privacy Policy.
Suggested text: This site is scanned for potential malware and vulnerabilities by the iThemes Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.In order to ensure file integrity, iThemes Security pulls data from wordpress.org, ithemes.com, and amazonaws.com. No personal data is sent to these sites. Requests to wordpress.org include the WordPress version, the site's locale, a list of installed plugins, and a list of each plugin's version. Requests to ithemes.com and amazonaws.com include the installed iThemes products and their versions. For wordpress.org privacy policy details, please see the WordPress Privacy Policy. For ithemes.com privacy policy details, please see the iThemes Privacy Policy. Requests to amazonaws.com are to content added and managed by iThemes which is covered by the Amazon Web Services Data Privacy policy.
